Terms and Conditions

  • ‘I’ refers to Pippa Hood of Pippa Hood Writing Services.
  • ‘You’ or ‘the customer’ refers to the person/s or business hiring Pippa Hood.
  • I have the right to refuse work if I do not feel the project is right for Pippa Hood Writing Services.
  • Work on a project will only commence once I have received 50% of the fee.
  • My fee includes reasonable/minimal amendments and edits. Changes which I consider to be outside of the original remit will incur further charges.
  • Pippa Hood Writing Services will endeavour to ensure that the final draft is free of any spelling mistakes and other errors but it is your responsibility to check for any such mistakes. I am not liable for any costs incurred from any errors.
  • Pippa Hood Writing Services owns the rights to any project until full payment is made.
  • The remaining 50% of the fee is payable within 14 days of the customer receiving the finished piece.
  • Late payments may incur further charges.
  • Unpaid invoices will be referred to a debt collection agency and you will be liable for the extra cost incurred as well as interest and the original amount owed.
  • If you are unable or unwilling to move forward with the project once it has been agreed you must communicate this to me as soon as possible.
  • If you cancel a project once work on it has commenced you will be charged for the work already done.
  • If the brief changes significantly once work on the project has already started I will charge for the work already done and treat the project as a new piece of work; requiring new project plan, deadline and invoice.
  • If you fail to provide information or answers to any reasonable questions I have regarding the project I am not liable for delays this will cause.
  • Pippa Hood Writing Services will endeavour to deliver projects at the agreed timescale. If I am unable to deliver a project within the agreed period I will communicate this as soon as possible. However, I am not liable for any costs that delays may incur.