Bespoke Poetry: Terms and Conditions

  • ‘I’, ‘My’ and ‘Me’ refers to Pippa Hood of Pippa Hood Writing Services.
  • ‘You’ refers to the customer.
  • Please also see my Privacy Policy and Cookies.
  • Unless previously agreed, once ordered and paid for, your poem/s will be sent to you via email within 2 weeks.
  • I will not begin working on a poem until payment has been made.
  • Poems will be sent to the email address provided by you, unless otherwise agreed beforehand.
  • Poems will be sent as a Word document, unless otherwise agreed beforehand. Please be aware that a different format, such as being printed and posted, will incur further cost.
  • Due to the nature of this product and the method of delivery I do not offer refunds or returns. This is because there is no way to prove the poem has not been used once received.
  • Despite offering no returns or refunds I do offer all reasonable and timely edits/tweaks free of charge.